Last Updated: 05/05/2025
1. Introduction
Welcome to BeMiner, a cloud mining platform that provides users with the opportunity to participate in mining operations across multiple blockchains. We are committed to ensuring the privacy and security of your personal information and are dedicated to protecting your data while you use our services.
By using BeMiner services, you acknowledge that you have read, understood, and agreed to our Privacy Policy. This document outlines how we collect, use, and protect your data when you access or interact with our platform. By continuing to use our services, you consent to the data practices described in this Privacy Policy.
2. What This Privacy Policy Covers
This Privacy Policy explains how we collect, use, and protect your personal information when you use BeMiner services. It covers the following aspects:
- Information Collection: We collect information that you provide to us directly, such as your email address, account information, and payment details, as well as data automatically collected through your interactions with the platform, such as usage data and cookies.
- How We Use Your Information: We use your personal information to operate and improve our services, process transactions, and communicate with you about updates or offers related to BeMiner.
- Third-Party Sharing: In certain situations, we may share your data with third parties, such as payment processors or analytics providers, for the purpose of improving service delivery or meeting legal obligations.
- Data Security: We take appropriate measures to safeguard your information and ensure it is protected against unauthorized access, alteration, or destruction.
- Your Rights: You have rights to access, correct, and delete your personal information. This policy explains how you can exercise these rights.
3. Information Collection and Use
BeMiner collects information to provide and improve our services to you. We gather both personal information that you provide and non-personal information that is collected automatically through your interactions with the platform. The data we collect helps us understand your preferences and improve your overall experience.
- Personal Information: We collect personal information such as your name, email address, and payment details when you register, make a deposit, or engage in other activities on the platform.
- Non-Personal Information: We automatically collect non-personal information including usage data, IP addresses, device types, browser information, and cookies, to enhance your experience and ensure our platform runs smoothly.
- Purpose of Collection: The information we collect is used to process transactions, communicate with users, analyze trends, and improve the platform’s functionality.
- Cookies: We use cookies to enhance your experience by remembering your preferences and improving our platform's functionality.
4. How We Use and Protect Your Data
BeMiner uses your data to provide mining services, process payments, and improve platform features. We implement strict security measures to protect your personal information from unauthorized access or disclosure.
- Data Usage: Your personal information is used for internal purposes such as processing payments, facilitating mining operations, communicating updates, and sending promotional offers if you have opted in.
- Data Protection: We employ industry-standard security measures to safeguard your data, including encryption, firewalls, and secure storage. We also regularly review our security practices to ensure that your information is adequately protected.
- Sharing Data: We do not sell or share your personal information with third parties except for necessary services, such as payment processors, who adhere to our privacy standards. We may also disclose your information if required by law.
5. Your Data Rights
You have the right to manage your personal information and exercise your data rights as described in this policy. BeMiner is committed to transparency and allows you to control how your information is used.
- Access: You can request access to your personal data stored by BeMiner at any time.
- Correction: If any of your personal information is inaccurate or incomplete, you can request to correct it.
- Deletion: You have the right to request the deletion of your personal data, provided that it does not conflict with legal or regulatory requirements.
- Opt-Out: You can withdraw your consent to the processing of your data at any time, subject to applicable legal restrictions.
6. Data Sharing
BeMiner values the privacy of its users and does not sell, rent, or share personal information with third parties except in the following cases:
- Third-Party Service Providers: We may share your data with trusted third-party service providers who assist in operating the platform, processing payments, or performing analytics. These third parties are contractually obligated to keep your data secure and use it only for the specific purposes for which it was shared.
- Legal Requirements: In some cases, we may be required to share your data to comply with legal obligations, such as in response to a subpoena, court order, or other legal process. We will only share the minimum necessary information and will ensure compliance with applicable laws.
- Business Transfers: If BeMiner undergoes a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction. We will notify you if any such transfer occurs and how your data will be handled.
- Aggregated or Anonymized Data: We may share aggregated or anonymized data that does not identify any individual for research, analysis, or marketing purposes. This data is used to improve our services and operations.
In all cases, BeMiner ensures that any third parties with whom we share your data adhere to strict privacy and security standards to protect your information.
7. User Rights
At BeMiner, we respect your rights regarding your personal data. As a user, you have the following rights to control your data:
- Access to Your Data: You have the right to request access to the personal information we hold about you. If you request access, we will provide you with a copy of your data, including the information we have collected and how we use it.
- Correction of Data: If you believe that any of the information we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it.
- Deletion of Data: You have the right to request the deletion of your personal information. We will delete your data unless we are required to retain it for legal, regulatory, or legitimate business purposes.
- Data Portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format, so you can transfer it to another service if needed.
- Withdraw Consent: If we are processing your data based on your consent, you have the right to withdraw your consent at any time. This can be done by contacting us directly through the support channels provided.
- Objection to Processing: You have the right to object to the processing of your personal data in certain circumstances. For example, if we are processing your data for marketing purposes or if you believe the processing is unlawful, you can object to this processing.
If you wish to exercise any of these rights, please contact us at [email protected]. We will respond to your request in accordance with applicable laws.
8. Cookies and Tracking
BeMiner uses cookies and similar technologies to enhance your experience on our platform. Cookies are small files that are placed on your device when you visit a website, and they help us provide a personalized experience by remembering your preferences and improving functionality.
- What Are Cookies?
Cookies are small text files stored on your device. They help websites recognize your device, remember your preferences, and track your browsing behavior to improve site performance and functionality. - Types of Cookies We Use:
We use the following types of cookies on our platform:- Essential Cookies: These cookies are necessary for the operation of the platform and cannot be disabled. They allow you to navigate the site and use its features.
- Performance Cookies: These cookies collect information about how users interact with the platform, such as which pages are visited most often. They help us improve the performance of our website.
- Functionality Cookies: These cookies remember your preferences, such as language settings or login details, to improve your user experience.
- Targeting/Advertising Cookies: These cookies track your browsing habits to display ads relevant to you and measure ad performance.
- How to Manage Cookies:
You have the right to accept or reject cookies when visiting our site. Most browsers allow you to manage your cookie preferences, and you can set your browser to reject cookies if you prefer. However, please note that disabling cookies may affect your ability to use certain features on our platform. - Tracking Technologies:
In addition to cookies, we may use other tracking technologies, such as web beacons and pixel tags, to collect information about your interactions with our platform. These technologies help us monitor usage patterns, analyze trends, and deliver targeted content.
For more information on how to manage or disable cookies in your browser, you can visit your browser’s help section or refer to third-party guides on cookie management.
9. Compliance with Laws
BeMiner is committed to complying with all applicable data protection and privacy laws, including but not limited to the General Data Protection Regulation (GDPR) in the European Union and other relevant privacy regulations in the regions where we operate.
- GDPR Compliance: If you are located in the European Union (EU), we adhere to the principles of the GDPR, which provides you with specific rights regarding your personal data. This includes your rights to access, rectify, erase, restrict, and object to the processing of your personal data.
- Local Privacy Laws: We also comply with the privacy laws applicable in the countries or regions where we provide our services. This may include laws related to data protection, privacy, and cryptocurrency transactions.
- Data Protection Practices: We take all necessary steps to ensure that your personal information is handled in a secure and lawful manner. This includes implementing technical and organizational measures to protect your data from unauthorized access, alteration, or destruction.
- International Data Transfers: In cases where your data is transferred across borders, we ensure that such transfers are carried out in accordance with the applicable legal requirements, including the use of appropriate safeguards.
If you have any questions or concerns regarding how we comply with data protection laws, please feel free to contact our support team at [email protected].
10. Changes to the Privacy Policy
BeMiner reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, services, or legal requirements. We will notify users of any significant changes to this policy through email or platform notifications.
Notification of Changes:
Whenever there are updates to this Privacy Policy, users will be informed promptly. The most recent version of the Privacy Policy will always be available on this page, and the "Last Updated" date will be clearly displayed at the top of the document.
Reviewing the Privacy Policy:
We encourage users to regularly review the Privacy Policy to stay informed about how we are protecting their data and how any changes might affect them. By continuing to use our services after any changes are made, users are deemed to have accepted the updated policy.
11. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal data is handled, please feel free to contact us using the following methods:
- Email Support: For general inquiries and support, please email us at [email protected].
- Data Protection Officer: For concerns related to data protection or to exercise your rights regarding your personal data, please contact our Data Protection Officer at [email protected].
- Support Page: You can also visit our Support Page for additional resources and FAQs.
We are committed to responding to all inquiries promptly and assisting you in ensuring the protection of your personal data.